I had to double pay for images I purchased a few days ago because I wanted to download in a different format. This will be my last time using your service.
* Dreamstime attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'm really sorry to hear about your frustration, Tee B. It's disappointing to know that you felt compelled to pay again for images in a different format, as this certainly isn't the seamless and customer-friendly experience we strive to provide. While we'd hate to see you go, we respect your decision and would like to learn from this experience to improve. If there’s any chance to address your concerns directly and potentially offer a resolution that might change your perspective, we’d be grateful for the opportunity. Your feedback is invaluable for us to make necessary adjustments and prevent similar issues for you and other customers in the future.
Checking out the negative reviews regarding the new bogus, arbitrary service fee implemented by Expedia's Homeaway. Please add mine to the list. I will no longer use Expedia, Homeaway or any other company affiliated with them. I'm not sure they understand the power of social media and the Internet.
I'm really sorry to hear about your frustration, Tee B. It's disappointing to know that you felt compelled to pay again for images in a different format, as this certainly isn't the seamless and customer-friendly experience we strive to provide. While we'd hate to see you go, we respect your decision and would like to learn from this experience to improve. If there’s any chance to address your concerns directly and potentially offer a resolution that might change your perspective, we’d be grateful for the opportunity. Your feedback is invaluable for us to make necessary adjustments and prevent similar issues for you and other customers in the future.