I am not please with the 4 wheeler or atv I received from you all. They scent me the wrong 4 wheeler or atv and the one I got was the wrong one it was scratch & damaged. I call and scent in pictures on 12/18/14. They was post to let me no something on 12/19/14. I called back and talk to man he told me they would call me back. Let me no something this 12/23/14 I haven't heard anything today. My Grandson not to happy that post to be his Christmas Present. My no *******908 call when you find out something. THINK YOU!
Ted,
The unit you received is exactly what you purchased from our website and the exact product listed on your sales receipt. The actual unit is made by Tao Tao and the model # is ATA-250C. We have sold this exact unit for over 8yrs now and it has not changed. As far as the damages, we did receive the photos and have submit a shipping claim with our carrier to send you a replacement battery. It has been 3 business days since you submit the photos and although the shipping claim can take up to 120 days for them to pay us for the damages we have already ordered you a replacement Body from our supplier and it is scheduled to ship to you just after the holiday. I apologize it cannot make it to you before the holiday, but we do intend to resolve all of your issues and get you the parts you need.
Thanks,
Artie