I have used I offer for 6 years now. I have been satisfied with about 97% of my purchases. As a buyer you need to beware. I have had 1 item never shipped and 4 poor quality items. The saying you get what you pay for is true. If you pay $250 for an Hermes purse don't expect the quality of a $10,000 original Hermes. You just won't get it. However, for $400 you may get a near carbon copy, but in the end it's not a real Hermes.