Not sure if I feel any "better" now by reading the other reviews and learning that I haven't been singled out by the downright fraudulent activities going on with this site. Order placed 12/11/2013, received one of 3 items on the 21st, other 2 haven't even shipped yet! So much for delivery by Christmas. When you send an email inquiry (I sent 2) you receive back a canned/pre scripted message from a different rep each time. You can't call and inquire, they never answer! The message I got blamed all the "holiday orders" for the "slight delay" in shipping mine out. Just wondering if anyone has led the charge to have this place shut down yet? Maybe I should be getting ahold of Dateline, 20/20 etc? Think I'll make a couple calls...