Taylor P.

I buy from Amazon all the time! I have the app on my phone, and I find everything I want on there. I always find great prices and I've never had any trouble with them. I've always received my packages and in a timely manner. I've never had a bad experience.

Yes, Redbox is a cheap way to rent movies, but there isn't always a good selection. I always visit the redbox when I see one but always get disappointed because I couldn't find one movie I wanted to rent after going through all the pages. Sometimes I will find one or two, but most of the time I can't. But that's just me. For the most part, it's fun and easy.

I ordered two pairs of boots from JustFab the first week of December. Now it is the last week of December and I still hadn't received my packages or even got any confirmation on shipping yet. So I proceeded to call customer service which was an automated system. It told me that my package was delivered on December 16th. No it was not. So I asked to speak to a live customer service rep. I had to repeat myself multiple times and listen to the machine repeat itself over and over before I finally got to speak to an actual person. Once I got transferred to someone, she finally told me that my address was "undeliverable" and that they sent my shoes back to the warehouse. (I've received a ton of packages at this address considering I ordered a lot of Christmas gifts online and had them sent to my house) but anyways whatever, I asked to send them somewhere else and she told me that the shoes I had chosen weren't even in stock anymore. So I asked for a refund. She gave it to me without question, so that part was good. But why didn't I get notified that my package couldn't be sent? They just left me hanging for a month wondering where my shoes were that I paid $50 dollars for. They kept my money, but sold my shoes to someone else and sold out of them. DIDN'T BOTHER TO TELL ME AT ALL. They just wanted to keep my money without me getting what I paid for. I will never order from them again.