Taylor L.

I really really like Italist. They have all the luxury brands that you know and love, but at a (sometimes steep) discount. Louboutins? Yup. YSL? Versace? Burberry? Yup, yup, and yup. I had one relatively small issue with an order and they responded and had it corrected within just a couple of days, including over the weekend time. Super happy with the support I received from them. I will be coming back here regularly for all my fashion forward shopping.

I have no experience with Silver stores, or their website, or anything like that. I bought a pair of men's Silver jeans from Men's Wearhouse and I love them. They have only a slight stretch to them, they feel durable, they fit perfectly, and I've had no issues with them at all. I didn't know anything about Silver prior to my purchase, and based on the ratings here I might not have bought them if I had seen them first... but since I didn't I'm reviewing to bump up their well deserved score.

Great selection. Very happy I can order a Mi 10 Ultra to the US!

I've placed several orders on RueLaLa, ranging from hundreds of dollars down to twenty bucks. I would say they're batting about 500, maybe slightly more. I've ordered four things all the same size, and had one come as a size larger. Ordered a ring and they sent the wrong one. Ordered sunglasses and they sent used one. But I've ordered several things and had them come with no issues. Customer service is... okay. Not stellar, but also not awful. Maybe because I signed up for The Rue 365? I don't know. I would recommend not making a large purchase as your first purchase and see how the experience goes for you.

11/24/20 Update - I've received a few items listed as "new" that either are not new, or are returned items. Two of them have been sunglasses (Tom Ford and Prada) that have smudges and/or oil (from someone's face) on the lenses. If you've ever bought a pair of sunglasses you know that they should be pristine. I E-Mailed them about it and have yet to get a response. I'm downgrading my rating from 3 stars to 2.

Utter crap. You HAVE to spend over the amount of the gift certificate you want.

Example, I want a $50 gift certificate. Guess what? I have to spend $75 on their site! Want a $25 gift card? You have to spend $37.50! So, basically, you have to buy two of the gift card you want, in order to actually get them. What a great scam.

AND! (I just found this out.) In addition to having to pay the "required" amount on the website, when you get your "gift certificate" is has the SAME requirements! So, on your two $50 gift certificates that you just forked over $100 for, you HAVE to spend $75 at the place in order to use it! Are you freaking kidding me!?

ABSOLUTELY TERRIBLE. Yes, the prices are good... but you get to wait two weeks for your item to ship, then an addition week to receive it. God help you if you have to contact their customer support though. I've been "working" with them for close to two months on an issue caused BY THEM, have already returned the item, and have NOT received a refund as was stated. So, basically, I just fed them $91 for nothing. Their customer service was incredibly unhelpful before I bought the watch, and remains as unhelpful after the fact. They don't answer questions you ask, just feed you canned responses (which are written in extremely poor English). DON'T PAY WITH PAY PAL! By the time you get fed up with arguing with their moronic customer service department you'll have gone over the allotted time to submit a claim. (PayPal sucks too, but that's another matter all together.)