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I have ordered 2 winter jacket for my daughters. When they arrived they did not like because the sizes were to small for medium and small, material was poor, the metal button fell apart and when you take jacket off inner sleeve comes out of the sleeve because it is not attached to sleeve with anything. When I asked abut where to return it they told me to return it to Chine and I had to pay £28 shipping fee. Customer representative suggested that I am better of to resell on e-bay is appalling if you are not happy with goods sell it to somebody else.
Tip for consumers:
stick with reputable companies like BHS,M&S,Debenams.
Tatjana R.'s review of EricDress earned 15 Very Helpful votes
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Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. We accept refund only after we get the items you returned. Also, I will inform this question to our higher manager. If you have any questions, please feel free to contact us at:service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Ericdress Team