So I ordered a NOOK tablet from them. I ordered it at the end of July and now as of today they STILL have not shipped my stuff. It still in processing mode. I talk to 3 different people and they all said the same thing. That there were going to escalate my order. I swear IF or WHEN I get my tablet and its a CRAPPY tablet nomorerack WILL be hearing from me. I should of just went to another site and ordered it. This company should not be able to get away with ANY of this.
Hi Tasha L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.