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Tara S.

Contributor Level

Total Points
81

1 Review by Tara

  • MyUS

4/19/16
Verified purchase

This is my second shipment using MyUs and that's only because some items were not available at the time of my first shipment, so the merchants sent them later. The orders were handled promptly and email responses were answered promptly. However, it is far too expensive for me to use MyUs to ship to the Cayman Islands (I don't know if it's cheaper to ship to other countries). Example: I have 3 packages with a combined weight of 3.9 lbs, combined value of $34 and the shipping cost is $55 - that's more than the cost of the items and these items weight only 3 lbs so they're not heavy. That doesn't make sense to me so I will have to use an alternative.

I do like all the features offered but it really adds up - there's a charge for everything including photos, bubble-wrap, even fragile stickers. This would be great if it was a lot cheaper.

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Charlene M. – MyUS Rep

Thank you for your review. I am sorry that we did not meet your expectations on shipping rates but a Member Service Representative has reached out to you regarding this matter.

Shipping costs are based on your membership type and the total weight of what you are shipping. The value of what you are shipping does not factor into the total cost. Ship costs can be determined prior to shipment by using our handy shipping rate calculator which is available on our website. https://www.myus.com/pricing/calculate-shipping/

Please keep in mind in order to maximize your savings it is always best to consolidate as much as possible in your shipments. Our ship cost per pound decrease as the weight of the shipment increases.

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