Tara S.

Total Rip off! I cancelled two months ago, June 2014. I am still being charged the monthly rate. Called again and was told since I didnt use all my extra 'features' I could still use it until end of June 2014 at no charge. I have not used the service for 2 months and still being charged. I cant get anywhere with the stupid customer service reps. DO NOT, I repeat, DO NOT USE THIS COMPANY!

**Update 9/13/14: I contacted customer service through their website over a week ago. No response. No refund. Nothing. This is a get rich off people who don't know any better kind of company.

***Update 9/17/14: My original complaint date was 9/02/14. I finally get a "response" from Carla, 15 days later. Still no response from emailing them through customer support on the beenverified.com website. I provided customer support with my member # and email address requesting an explanation of why my account was still active after cancellation. No response what so ever.

Carla... beenverified gets bad reviews because you are charging peoples credit cards without authorization. This typically upsets people. The fact that you take money that doesnt belong to you costs people time and money to fight you to get it back. So, Carla, your scripted responses do little to rectify the situation. "Without additional information, I cant help you"----haha what a joke. How about a public explanation of why I was charged and continue to get unauthorized charges in spite of cancelling. If it's "human error", you guys sure have a lot of errors. According to other reviews, you have done nothing to help the situation. You screwed up when you ignored me and stole my money.