Ordered a large, expensive beautiful arrangement for my mom in the hospital. The picture she sent me made me want to cry! It was cheap, flimsy, shoddy and embarrassing! I paid over $100 for a bouquet when I have bought more beautiful ones for $20 at my local grocery store. It looked NOTHING like the one on the website. That one was lush and filled with tons of roses and lilies! This one had about 4 roses and few carnations and maybe 1 lily! It was mostly greenery and leaves with a cheap, ugly bow on it! SO ANGRY! I only wish I had done research beforehand. There are SO many bad reviews for this company, I feel like an idiot for not knowing how horrible they are! Never, ever again! Next time, I will just send a card and take them flowers when I see them. Why are they still in business?