tara l.

I have been a longtime member of Gilt, was buying from them when they started and before many people knew of them. They have changed their policies over and over again, first it was a full refund, now its only a store credit under $250. Now after spending so many years and gaining points I used part of them towards some shoes. I asked the rep to check before I bought the shoes if I had to return them would I get money or points back? She explained I would get a credit for the money I spent and the points would go back to my acct. Now after having to return them they are telling me I'm out of luck, no points and just a measly small credit. After so many years with this company I am very disappointed. Will not be shopping with them again.