So I bought sandals... SANDALS from this company once about a year and a half ago. Just found out a week ago they have been charging me $40 every month for a year and a half, I was so angry. That's over $500, I called the company and threatened to sue and take them to the better business bearue.(BBB), they refunded me $440 and chose two items to use up rest of the credits, then canceled my membership. They hassled me and tried to refund me as little as possible, but no, they can legally give you your full refund if you threaten them to the BBB, and I knew this, so they eventually gave me back my $440. Hope this helps for the people who say they couldn't get their refund back, you CAN.