The arrival of any package is great - but especially lingerie! The package was neat, the product had a flaw though. The bra was great, the panties had a small hole/tear in the seam. I'm not one to waste my time sending back an inexpensive item. I will order again.
Hi Tanya,
Thank you for letting us know, we’re sorry to hear that you received a defective product. Sending a damaged product from our warehouse is entirely unacceptable. Any further information you can provide to our customer service would be of assistance.
That being said, we encourage you to exchange this set. Ll the information you’ll need is available in your account. It’s easy—just log in, click My Account, click Returns & Exchanges, then follow the step-by-step directions.
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
help@adoreme.com