tammy v.

I wanted to save money from going to starbucks daily for my latte so I purchased a Kuissential Milk Frother with caution - not sure it would taste the same. But boy did I love my frother. My lattes were always perfect and I didn't have to wait in line for them. Plus I was saving a ton of money. LOVED MY FROTHER. But then it stopped working. I had no idea why. I cried but was prepared to buy another one. But I contacted Kuissential and they sent me a replacement for free. Now I LOVE MY NEW FROTHER and I LOVE KUISSENTIAL.

Yahoo!

I used to love Zulily - they introduced me to so many neat things I didn't know I needed. But once they ran out of an item I ordered before my order shipped. Instead of refunding my money, they issued a credit. I didn't mind so much because I planned to shop there again. However, I didn't. Time passed. Zulily sent me an email and said that my credit would expire if not used in 3 days... sadly I was traveling and so when I read the email, it was already too late. I emailed and asked for my credit to be reinstated. But their answer was too bad, too sad I was late and they would not refund my money because the expiration policy was covered in their FAQs. I will not shop there again.