I have called multiple times to the company service staff. Lots of promises and no follow through.
First thing, taxes charged twice - both at the line level and on the total. I called them about it and they said they would get back to me. After a month, an email saying sorry for the delay we'll get back to you and another week and nothing.
Second, I ordered and paid up front on 4/2/2021. I was told Deliver to warehouse on 5/19/2021 and delivery to use within 2 days. We are now past that window. On my account it says delivered to warehouse. When I called to ask delivery date, I was told it is not in the warehouse and maybe they will be in stock June 4. This is holding up our Certificate of occupancy required to move into our new house, because the gas company can not inspect for leaks with no stove.
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