She was very understanding, she even lower her price cause I needed the help, she help me get ready for this car accident, I had no insurance on my car, she insisted on me getting some I had been riding without it for years cause money was so limited, so I did, doing so, even after I request a refund cause I had read all those reviews, she refunded my money & still after the refund she told me about the car accident. She is the truth I thank her dearly, hope this helps any one with doubts.