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Tam L.

1
Level 1 Contributor

Contributor Level

Total Points
248

3 Reviews by Tam

  • OnTrac

6/14/23

Horrible SAME DRIVER, extremely loud music, its fine, not my business for few minutes, but EVERY SINGLE TIME he bang the package like he DOESNT CARE, customer service is useless
Tucson AZ ( Campbell/Prince rd area)
ZERO STAR

Service
Value
Shipping
Returns
Quality
  • Mister Car Wash

4/7/21

Savanah the employee at speedway location Tucson AZ deleted all my information on my both cars and told me everything is fine. I called the cooperate office and spent 45 minutes over the phone till it was fixed AND HERE SHE COMES AGAIN today Apr/7/2021 (11:54AM) after 2 months telling me that my sticker is not scanning and asking about my phone number and she told me i'm gonna fix everything for you! I'm like WHAT? Dont fix anything, dont even touch my information, you deleted my information on my 2 memberships last time and wasted my time to fix it since the supervisor and manager couldnt fix it. She told me it wasnt me, i told her i clearly remember you and your name. She went crying to the manager in blue T-shirt and accusing me that i was cursing at her. The manager came to me and told me cursing is not acceptable here, i told him i did NOT curse on her, ask the other employee that was standing beside her and prove me liar. His answer was he is new here. Huh? What kind of answer is that? I understand you gonna back your employees as a manager but not a liar employee that i have bad history with before.
He spent time of course writing the phone number again and doing only God knows what on the system until he fixed it. What a horrible experience in that location!
Stay away, Zero star!

Service
Value
Shipping
Returns
Quality
  • FactoryOutletStore.com

4/3/16

The worst customer service ever. I bought sportdog collar for $208 plus 2 years warranty and paid extra priority mail. After 3 days STILL waiting for confirmation mail and tracking number despite the site says ships next day. If you try to contact customer servive they will put you on hold forever. VERY RUDE! Dont try to make my mistake. They are fraud. Never ever again. BE AWARE!

Tam Has Earned 8 Votes

Tam L.'s review of FactoryOutletStore.com earned 7 Very Helpful votes

Tam L.'s review of Mister Car Wash earned a Very Helpful vote

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