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I paid for my dress 47 days ago and it has still not been shipped. I have enquired both through the messaging service on the website and via email to their customer service team and have had the same templated response 3 times saying the dress is nearly finished and to wait 3-5 more days. But the dress has still not been shipped.
I have ordered a wedding dress, so not receiving this and not having any positive communication about my order has added to an already stressful time.
Very disappointing - the worst shopping experience ever!
Talia W.'s review of Tidebuy earned 6 Very Helpful votes
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Empty.
Like I'm actually flabbergasted because I'm usually the type of person to never fall for stuff...
Dear Talia,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are very sorry to hear that we did not meet your expectations. Our representative has emailed you and please pay attention to your mail box. And I believe that you will get your items soon. If you have any questions, please feel free to contact us at service@tidebuy.com or sns@tidebuy.com.
Have a nice day.
Best regards,
Tidebuy Team