Tala F.’s Reviews of DressLily & more

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DressLily

Discount Clothing

“AWEFUL COMPANY”

7/26/15

BUYER BEWARE...
Check shipping policy! It took at least a month for them to get a partial order to me because it's made in China. Product quality was poor. I ordered 3 items on June 13th and one STILL HASN'T ARRIVED! I tried to have them stop the shipment of the last item and they said it was already shipped out and I would have to return it to get a refund... Which means I pay shipping and wait a month after this thing actually comes in. Not even worth the energy and cost to return... Which is probably what they bank on! This is what I get for not checking to see if it's made in America!

Also the one dress that came in was so poorly made the strap ripped when I was changing and I never even got to wear it.

WILL NEVER BUY HERE AGAIN!

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Thank you

CustomerService R. – DressLily Rep Over a year old

Dear Tala,

Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.

We have shipped your item out before you contact us to cancel the order, so we can not cancel it.
And the dalay shipping due to supplier's issue, we have contacted with them for it.
For the item you are not satisfied with, please refer to http://www.dresslily.com/m-article-id-80.htm and keep communication at your support ticket, we will help you for the best solution.

Looking forward to hearing from you.

Best Regards
Dresslily Customer Service