Thumbnail of user taiwans

taiwan s.

Contributor Level

Total Points
161

2 Reviews by taiwan

  • Lajerrio

6/2/23
Verified site experience
• Updated review

.shopped with u before

I've been trying to order this for about a month now
3/17/22
Verified site experience
• Previous review

I've been trying to order this for about a month now. The website been giving me problems

Website easy to navigate
2/22/22
Verified site experience
• Previous review
Reason I chose this product:

Valentines day

  • LiveCareer

9/8/14

It's just like other fine print websites. If I pay for something there shoould never be anyway for you to charge me again without my authorization. You should't automatically bill me after 14 days if I don't cancel your product

Tip for consumers:
never do busy with any company that say they will take money from you if you don't call them by a certain date.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Taiwan S.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing if not cancelled. This is to ensure no interruption in your service. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.

I have refunded the full amount of $35.80 as a courtesy credit. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna. B@livecareer- support.com

Best regards,

Anna

LiveCareer

taiwan Has Earned 1 Vote

Taiwan S.'s review of LiveCareer earned a Very Helpful vote

taiwan hasn’t received any thanks yous.

taiwan doesn’t have any fans yet.

taiwan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user danielleb675
2/20/24

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and...

Thumbnail of user annn586
Ann N. reviewed Lajerrio
12/31/23

I made the mistake of ordering a ring from LaJerrio. I wasn't happy with the product and tried to...