I agree with most of what others have said. I was looking for military information about my father from WW1 and received information on everything except what I wanted, so after wasting an hour I tried to cancel the trial. Nowhere on their website is a place to cancel the trial. They tell you to go to the Subscription Options page to cancel, but it's not on their website. I found it purely by accident and used the phone nbr. *******442 which is where to cancel should you want to.
Hi Sylvia, we value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience.
Actually we've just recently updated our military section with new and relevant information, so we hope this you'll found what you're looking for.
You can easily cancel your trial by calling us directly at 1-888-884-9998, or contact support by filling the form at http://www.recordsbase.com/support, or by replying to any of our e-mails.