I placed an order 11/1/13 with an original delivery set to be no later than 11/22/13 (I paid for 3-7 day shipping) & without notification to me my delivery date had been changed to 12/2/13 (over a month since order was placed). I contacted member care through the chat option online and was told my order still had not shipped, but it should by next week. I asked fot a refund and will never shop here again!