Swaleha S.’s Reviews of Freelancer & more

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Freelancing

11/12/15

I won a contest many months of 100$ and they cut 10$ for commission and today is November still struggling to get my payment before I tried their Express Wtthrawal payment not reach and by mistake when we trying to withdraw my husband deposited 80$ not get refund and so many times i message but nothing happen now from one month I want to change my mobile number they ask me to verified my info by giving them my identity proof so I have uploaded my passport scan copy but still they said its not proper than what is the proper id they need. I am really fed up. They asking me for my bank statement for 3 month I am house wife in Kuwait not earning. Why they giving me loan I asked for I am asking for the money what i had win from my contest and the money what by mistake we deposited..

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Jielyn L. – Freelancer Rep Over a year old

Hello, Swaleha. This is Lara and I'm from Freelancer.com. First off, records show that the $80 USD has been refunded to your account last July. I understand that you're currently having some issues with your account. Please understand that these protocols are implemented to give our users a safe and secure workplace. Having said this, your account will now be reviewed. Kindly wait for an update via the ticket ID MJN-438-12823. Thank you and take care!