1 star is probably too much. Not only did it take a ridiculous amount of time for my product to arrive, like everyone else, I was unable to reach a customer service representative despite numerous attempts. This alone tells me the value that the company places on support and pleasing customers. Stay away, spend the extra money and go to Shutterfly! Even if you have to pay more your product will ship in a timely manner and if you have problems you can actually speak with someone for resolution. So disgusted!
Hi Suzanne. Can you please provide a valid order #? We apologize you were not able to speak to our CS team during the very busy holiday season. They are working very hard to make sure each customer is taken care of. Please let us know if you have any further questions or concerns. Thank you.