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Booking.com. Beware. Traveling through Spain, cancelled a property before I left and cancelled again a week before arrival. Magically I am charged for a "no show." So I cancelled my Iother properties remaining on the trip made through book. Scam and they pop up again after I'd seen the confirmed cancellation on the website! How sad I dont have a printer. Take a screen shots folks of cancelation notice because somethimes they work and somtimes they don't. Out 200 euros. Their word against mine. Well the word is getting out booking.com, your code system is antiquated at best, at worst you are dissing your customer purposely. I SEND MY BUSINESS TO HOTEL.COM OR TRIP ADVISOR.
Tip for consumers:
Take pictures of your cancellation in case they magically no longer have a record of it.Or print and scan! Can't trust their platform. You need solid evidence because they trust their website. Ha! What a joke.
Suzan M.'s review of Booking.com earned a Very Helpful vote
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