sus l.

I tried to purchase a gift card for my sister (who loves this store) last year and I tried to do it again this year and now I remember why it never went through. The company makes it very difficult to navigate their website. It took me a while to even find the option to purchase a gift card. Once I found that, I tried to add it to the cart to purchase and it gave me an error that said my password is incorrect. No problem, I clicked on the link to reset. Went to my email address and clicked on the reset password link. I type in my password twice and it gives me an error - no details on why it didn't work. It is beyond frustrating! I'll take my money elsewhere.