Thumbnail of user susiem5

Susie M.

Contributor Level

Total Points
87

1 Review by Susie

  • Tophatter

11/13/13

Had a shady seller and they did nothing to help. The seller was selling used make up that was listed as new and didnt even send the items I bought! (I was to get full size and they were travel size. I was to get lipliners and lipsticks and nail polish. I really got 80's blue eye shadows and purple mascara! Not only used but total crap and for the wrong part of face.

Then I opened a case and they settled on my side but the seller said I had to pay shippong back to her fir her sending not only the wrong items but used ones at that. I said it was unfair but agreed until I saw the seller had tripled the shipping price in the first place. Anyway I sent the items back and didnt get a conformation (why pay more to ship crap back to a shady seller?) and they wouldnt do anything because no conformation number.

I filed a complaint with paypal who fixed it and gave me a refund but the site that had a horrible seller wouldnt do anything? Bad. Then it got worse the seller was harrassing me via messages and email stating she didnt think I really sent the items back and that she was filed a police report on me. I know now she is totally crazy and asked tophatter to block her from sending me messages. They said they could not and could do nothing else to get this to stop. I have to now change my email, paypal account info to get this crazy lady to stop. Thanks tophatter for doing nothing.

Susie Has Earned 7 Votes

Susie M.'s review of Tophatter earned a Well Said vote

Susie M.'s review of Tophatter earned a Fraud Buster vote

Susie M.'s review of Tophatter earned 5 Very Helpful votes

Susie hasn’t received any thanks yous.

Susie doesn’t have any fans yet.

Susie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gassenchristopher6
4/3/23

Tophatter was the biggest rip off company selling fake items falsely advertising them as real....

Thumbnail of user tonya895
10/5/22

Garbage garbage garbage. Cannot accept multiple orders without messing up. Cheated me on several...