If there would be option of giving negative stars I would have. Let me be clear for one thing. I have till not tested the product so this is not to review that. All these supplement site offer same product what makes it different is customer service, and for this company their moto is not that customer is always right it is to how to take our money and then dont give to cents of care. Today its going to be one month since I had placed an order and it has not reached me. I dont live in a remote country, in a small village in Africa. I am based in Indonesia, Jakarta one of the biggest metropolitan cities. My tracing system shows my product is stuck at customs for over 15 days. And when I aske for customer support they give me log email and then point out how we as customers did not read the overseas guidelines and say they expect us to understand. I have attached a screen shot of their revert to me. I have send dozens of couriers from here and received many more from all over the world. This is not the fist time it is happening; these things happen in countries such as this. But the reason I am so pissed off as this is the first time I have seen zero effort from a company to aid in resolving this conflicts. Calls can be made and inquires can be put in place. I believe when you have the audacity to charge us $30 for shipping for god sake make sure we receive our products.
This is the last time I am placing the order with this company. And If you are like me who values respect and service over a few bucks you are better to order via GNC or other international store which dont make false advertisement.
This is Pinni from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=12472947 in our ticket center and provide a solution for your case. Please log in your mini in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.