Susan W.

I saw this company featured on the television program and thought I'd try them out. I selected 5 pairs of glasses and they were shipped to my home in a very short period of time. When I tried them on there were several pairs that I did not remember ordering. But that's okay because I did like one pair. I had some questions so I called the company. The person that I spoke with was very nice and answered all my questions completely. Regarding the pairs that I didn't remember ordering, the woman told me that if they don't have what I ordered in stock they will substitute a different pair.
I went back on the website to see how much the glasses that I selected wood cost and to my surprise or should I say to my dismay, the glasses that I selected cost $345 with progressive lenses! Yikes! That's a lot of money and not competitive with other eyeglass stores.
I think if this company really wants to stay afloat they are going to have to improve their website because it's clunky and slow and take a look at their pricing.
Pros: Great concept
OK selection
Fast delivery
Courteous customer service
Cons: If they don't have exactly what you ordered they will substitute a different pair
Glasses with progressive lenses are WaY too expensive!
Clunky, slow website.