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Susan S.

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1 Review by Susan

SSENSE

  • SSENSE

“While I like the clothing offered at ssense and they...”
2/6/15

While I like the clothing offered at ssense and they are reasonable to deal with regarding my return, I cannot recommend shopping with them if you live in the U.S. In addition to paying the shipping cost to my home, which was a reasonable $10, I had to pay $41 to ship a single item of clothing back to Canada. A waste of $51.

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Helpful  (2)
Thank you
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SSENSE C. – SSENSE Rep

Hi Susan,

Thank you very much for the feedback in this review. We're always looking for ways to improve the customer experience, so we really appreciate it. We want to let you know that we are now offering free shipping and returns to US shoppers, so any future orders placed won't be charged a return fee. You can see the policy change here: https://www.ssense.com/en-us/customer-service/return-policy.

Best,
SSENSE Customer Care team

Susan Has Earned 2 Votes

Susan S.'s review of SSENSE earned 2 Very Helpful votes

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