Susan R.

I original had an every other month delivery but about 6 months in I noticed they were charging my credit card every month, not every other month. Hard to get someone on the phone or by email to fix it. When I thought it was finally done, I canceled. Apparently the rep just suspended because 4-6 months later I got another confirmation of an upcoming delivery. The water was delivered and my credit card was charged. Then the next month, no water delivery and my card was charged again. I went online to cancel and remove my credit card number. You can't delete your credit card number or online OR uncheck the "auto pay" box to stop the charges to your account. I sent an email about it Jan 18 and got the auto response that they received, but so far no resolution or further contact from the. I contacted my bank to dispute the charge and suspect I'll need to do this every month.

The TV advertising finally got to me and I placed an order. Should have tried 1 product first, but instead I ordered 3 pairs of shoes a dress and a top. Was shocked when I received the delivery. I wear a size 9 and ordered some flats in a size 10 -- and they were too small. The sizes are weird. Bought 2 pairs of heels. When I opened 1 shoe box, the shoes were covered in a weird dirt and a hairy dust. I have no idea where they came from or where they were stored, but not in the shoe box. Gross and disgusting. I wiped them off with a damp paper towel which turned black, so clearly my feet are going to turn black if I wear them. Not knowing what the weird dirt was, I probably won't dare to put them on my feet. The other pair was super cheap - fake wood, fake leather and had a very strong chemical smell. Extremely uncomfortable - I will never wear them. So 3 pairs of shoes I can't return. I don't think a consignment shop will take them, so I'll dump them brand new and unworn in the "clothes donation" box at the local shopping center. What a waste of money.

The top was definitely junk, but a cute style. So I thought I could wear with nicer quality skirt and jewelry to camoflauge the junk quality. But when I put it on I noticed a small stain and - though I'm a true size M I couldn't button the buttons across the chest, too tight. Can't return so it's a total loss. To the donation box.

Don't know where to begin with the dress - again, junk. Had a smell, hung strangely.

I don't know where they get the junk they sell but I feel like an idiot for having purchased something that I couldn't return. Please don't waste your time or money.