Susan R.

I have just been subject to an owners email being hacked, which has resulted in me paying by transfer to the hacker-the owners name was used, I received a booking form which I returned and I also contacted the owner by phone on the number provided-imagine my horror, when I received notification from home away that the owners account had been hacked-they then gave me the proper number and the owner knew nothing of my booking-I have paid €3000-home away are telling me that I am only entitled to receive a refund of €800 -can anyone give me some advice on what I should do next-I'm considering legal proceedings against home away and possibly the owner, who has washed her hands of the problem