Susan M.

He quality is pretty decent for the cost. As for the customer service, hope and pray that you dont need to contact them, they are like robots and aren't looking to assist. The shipping takes forever/ My package going from VA to NJ took 2.5 weeks which shouldn't have taken more than 3-5 business days. Customer service kept saying check the tracking. DUH! Thats why im contacting you... Once my order was finally delivered, 2.5 weeks late they sent an email saying your package is delivered and acted as if im the idiot.

I STRONGLY ADVISE TO AVID THIS SITE AT ALL COSTS.
This site should reconsider their policies, their apps and there customer service.
Please save yourself the money and DO NOT become a member for any reason. Ok Cupid is much better and cheaper if you want to be a member. In comparison Ok Cupid has so many more people and Match.com is the most expensive and no one is on the site. I never even check my match.com account. I made a HUGE mistake of getting 6 months thinking it would really help me find someone. They REFUSE to refund your money and only say they will be happy to take you off the auto renewal, well thanks for nothing match.com