Susan L.

I wish I had read reviews here before I wasted my money there. It is set up to support sellers ripping you off and a lot of them do. The way the scam often works is they send you something other than what you bordered- something cheaper or whatever style/color they had as opposed to the one you selected or the quality is really poor (because of course everything looks better in the pictures, which are sometimes not the actual item). For example I ordered a woman's Chanel knock off watch and I received a Lacoste knock off man's watch. The seller admits it is their error- apparently some man out there has my "Chanel" watch. The only way I can get my money back or the right watch is if I PAY $20 some USD to ship their mistake back with tracking... for a less than $10 watch and they are the ones that made the mistake? (All returns have to be with tracking and it is very expensive to ship to China that way!) Same deal if you get defective item, you have to pay to ship it back with tracking to get a refund/replacement. Face it, the way it is set up they can intentionally send you defective or wrong merchandise and you are not going to spend more than the item cost to return it so you are stuck with it. The other big scam they have going is after you buy you find out everything pictured is NOT included. After the fact I found out the box and case shown with the umbrella I ordered was NOT included, but they are shown in the photos and nowhere did it way they were not included. If I want them they wanted an extra $10- WYSWYG does not apply at Ali Express! Oh yes, another deception they have going on is they will have photos of some celebrity with the actual famous name brand item, but of course you are buying a knock off so if you think yours will look like the celebrities', well think again. Some of them even say it's genuine stuff- yeah, right LOL! Photoshop runs on overtime there too. It's all fakes, but hopefully folks should know that by the price. DO NOT - I REPEAT DO NOT - GET RIPPED OFF BY ALI EXPRESS' CHARLATAN MERCHANTS!