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Susan J.

2
Level 2 Contributor

Contributor Level

Total Points
409

5 Reviews by Susan

  • Amazon

11/28/15

Great service but research the prices before placing an order. Some items on Amazon are more expensive than other sites.

  • Nordstroom

11/28/15

If you ever should have a problem with online shopping, Nordstrom will never question it and immediately solve it. I ordered a few items and never received the package. This was a first. Called customer service and couldn't have been more understanding. Extremely professional and the items were resent and I was never billed for the items not received. Loyal customer forever.

  • Bloomingdale's

11/28/15

And need to return, there is never a problem. Excellent customer service.

  • Banana Republic

11/27/15

Something has happened to Banana Republic. The sizing of women's apparel is way off now. Seem to be using cheaper fabric as well. Clothes are still stylish but hard to shop online.

  • Net-A-Porter

11/27/15

Bought a blouse and saw that it was on sale about 4weeks after receiving it. Haven't wore the blouse yet but I wrote Net-a-Porter and asked for good will credit between regular price and sale price. Told them I did not want to return the blouse but just get a $40 credit. They refused. Could care less. I told them that Neiman Marcus, Bergdorf's, Saks would do this. They still refused. NOT GOOD BUSINESS! Rather do business with other stores who also offer free shipping and returns.

Service

Susan Has Earned 9 Votes

Susan J.'s review of Bloomingdale's earned a Well Said vote

Susan J.'s review of Net-A-Porter earned 8 Very Helpful votes

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