It took the merchant about a month to send my top, and when it arrived in the wrong size, I reached out immediately for an exchange. They said 14 days had past and no exchanges were possible any longer! When I was finally able to reach, via back and forth email to open sky, they tried on my behalf... but the feedback from the merchant was I should basically - try to suck it up and wear a large and they would throw in 2 free scarves! I ain't havin' it sista!
Hi Susan! We are sorry to hear about the difficulties you experienced with this order. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will look into whether there is more we can do to assist you with this.