Susan G.

I bought a dress for my daughter for her prom coming up this June 2015. We did a custom order and when the dress arrived it was too small. However, it was very well made and worth the price we paid. I contacted the company and they gave great customer service. They always returned my emails the next day and sent photos of how to measure the dress to confirm that it wasn't made the correct size. They responded once they saw our photos and agreed it was made too small and offered to pay for our local alterations. Fortunately, they left lots of room in the seam allowances for the dress to be let out. The credit for the alterations was applied to my credit card promptly. I was very pleased with how they handled the situation and the quality is great for the price. Sure beats what they are charging at local prom shops for designer dresses that are only worn for 5 hours.