susan f.

Whether we are planning a road trip, an overnight, a cruise or travel to Europe, I always use Trip Advisor to help me plan. Where should we stay? What are the best things to do? Is there an unusual tour we could on? A Gourmet Meal? Answers to any question on the Forum.
I can find all this information and more.

Having booked a vacation in Cabo San Lucas through Cheap Caribbean, we were worried when the town was badly damaged by a hurricane. When we called Cheap Caribbean we had to wait, call back several times, before we were able to speak with someone who could help us. Not only did they change our resort and airline reservations to another city, but we also received a refund check. All these changes were allowed because of the hurricane. We will try them again.

AIRBnB DOESNT SERVICE THEIR RENTALS WELL

In September 2014, we rented a condo from Airbnb for 6 nights. It was represented to us as a luxury condo with a view of... The price was $2,500

Here is a list of the problems we encountered during our brief stay.

1. The toilet in the guest bathroom was running constantly. It never stopped the whole time we were there. On the second day, the toilet bowl would not refill unless I took the top off and moved a few parts around. Had to be done every time the toiled was flushed. Maintenance came up and got it to refill but not stop running about every 45 seconds. They said the whole inside needing replacing. This never happened and toilet was running when we left. The whole 6 days!

2. The light over the vanity in the same bathroom was out. This was fixed 2 days later.

3. A table light in the living room had a short in it. I didn't fix it but got it to work.

4. On day 4, we went to use the Washer only to find it full of dirty, stinky water that would not drain out. When we entered the condo on the first day, we found 3 bags of dirty laundry on the floor of utility room. It was removed and we didn't pay any more attention to it. After we tried to use the Washer and found it full of the stale water, we figured out why the dirty laundry was on the floor. Someone knew the Washer was broken when we moved in but did nothing about it. We were told it would be fixed but along with everything else, it was not. We were able to use the small washer in a unit 9 floors up and at the other end of the hall from ours. Had to make 4/5 trips to complete the wash.

5. Last but not least, The view out the bedroom window was of the roof level of the parking garage and the view out of the living room area was a continuation of the parking garage roof full of cigarette butts and garbage. Looked like it had not been cleaned in years.

I sent this to Airbnb, but needless to say, I never heard a word from them