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susan d.

Contributor Level

Total Points
96

1 Review by susan

  • Dot & Bo

7/28/14

HORRIBLE. Ordered an item and after waiting 2 months I email them asking "when will I receive my item" and they finally reply saying "item no longer available". They said they would refund my credit card in 2-3 days and it has been 3 weeks and still no refund. I am currently going thru my credit card company, who is now trying to communicate with them. They get no answer. IT'S a SCAM. Don't order from them.

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Service D. – Dot & Bo Rep

Hi there Susan, we truly apologize for the delay and for any frustration it's caused! We've been a little backed up sue to a systems transition, but we are working quickly to catch up and we look forward to assisting you with your order. You are welcome to contact us at 1-800-693-9937 or service@dotandbo.com and we're going to be sure to clear this up for you. Thank you again for your feedback!

susan Has Earned 16 Votes

Susan D.'s review of Dot & Bo earned 15 Very Helpful votes

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