Thumbnail of user susana59

susan a.

Contributor Level

Total Points
89

1 Review by susan

  • Travelzoo

1/12/15

Bought a voucher for a cruise to Bimini. The cruise was cancelled and I booked another Bimini cruise. I was suppose to receive travel documents from PRIME CARD, the organization handling the booking. Travel documents confirming the cruise, with departure time and cabin, never arrived. Travelzoo said I was confirmed after checking with PRIME CARD but nothing was ever put in writing. PRIME CARD told me to just show up. I skipped the cruise and lost 120.

Service
Value
Shipping
Returns
Quality
Thumbnail of user travelzooc
Travelzoo C. – Travelzoo Rep

Hi Susan,

Please contact us at crush@travelzoo.com so that we can look into this matter further.

susan Has Earned 9 Votes

Susan A.'s review of Travelzoo earned 9 Very Helpful votes

susan hasn’t received any thanks yous.

susan doesn’t have any fans yet.

susan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user juliet1438
2/12/24

I recently purchased a holiday to Crete that was advertised at a really low cost for a five star...

Thumbnail of user danikaz4
2/6/24

Thousands of us fell victim to Utovacation because Travelzoo continuously recommended it as hot...