Summer H.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Worst site ever”

6/28/15

I purchased several items and when the clothing arrived they were so big and baggy and out of shape that nobody could have worn them clothes, you could not even take them in to fit as they would be look horrid. I email the same day to ask for a return number and its 2 weeks and I am still waiting for a response from this site.
I orders a pair of shoes and they sent me 3 sizes to big, if I wanted big shoes I would have ordered them in the first place, again waiting for a response to a support question to return the shoes.
This is the worst site I have ever used and I would advice you avoid this site unless you have money to loose or give away.

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sammydress h. – Sammy Dress Rep Over a year old

Dear summer h.

Thank you for your important feedback and for letting us about your experience with us.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.

We kindly suggest every customer refer to the Size Chart before they order.

We really appreciate that you could forward us your order number

Please feel free to contact us http://support.sammydress.com/?lang=en

All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.

Thank you again for bringing these matters to our attention.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/