Sumie W.

I have been with freelancer.com for many years (since vworker time), but actively been working there for the last 10 months or so. They seem to be worried about their commission only. The help desk is taking easy ways out instead of reviewing a matter in a fair and objective way. My personal experience is getting bitter and bitter day by day. An employer is cheating me not paying the major part of the fee (but freelancer had their share already and they are happy and not caring us anymore after), but after reporting this matter and even after several weeks, both the employer and the help desk is not responding. When asked the last time, only then they sent me an email saying I have exchanged my contact details and have completed the transactions outside the freelancer system, so this is not out of their authority. This is insane and gross careless statement. I have not done both, and they can verify this very easily by reading the chat between the employer and me, if they want (I had asked to do so too) My problem was how they could come to such wrong conclusions and be so stupid. I am looking for contact details of higher authorities to report this type of harassing behavior. Because it's now a quoted company, authorities must regulate this kind of injustices as I think.