Sue S.

I purchased a cube clock from T-Mart and upon arrival quickly learned that it burned through batteries in 3 days, even with the use of AC some of the time. I returned it as defective to the New Jersey address as indicated by the "S. E. R. V. I. C. E." team, which behaves more like a robot, and sent in a photo of the postal receipt as requested. I have received about 6 emails from the robot telling me they never received the receipt, which I resent several times. I sent it as well to the "aftersales" email and received zero response. If you read the T-Mart response to this and it says "sorry for the inconvenience and send us more info. So we can check", do not believe them. A seemingly appropriate response is just a cover for either gross incompetence or purposeful error.

Do not give this outfit your business. Go elsewhere.