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sue r.

Contributor Level

Total Points
109

1 Review by sue

  • Banggood

12/1/15

I can't believe the way they conduct business. I am waiting over one month for my order and when I said let's just cancel and get refund I was told it would take 2 to 3 weeks for that to happen! It will be a race to see what happens first... my order or my refund! What a joke! I cannot in good conscience recommend this company to anyone and will never use again. Besides you cannot reach by phone, only e-mails. Seriously?!

Tip for consumers:
DO NOT ORDER!

Service
Value
Shipping
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear sue r.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first? I will investigate this case again.

We can do nothing for you without any order information.

You can also contact us directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

sue Has Earned 9 Votes

Sue R.'s review of Banggood earned 9 Very Helpful votes

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