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Sue M.

1
Level 1 Contributor

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538

4 Reviews by Sue

  • Gilt

1/30/14

I would be very careful about ordering from them. They misrepresent the prices of their products. It's supposed to be a discount site, but they often sell things for more than you'd pay anywhere else. For example, I just saw a silver Prep9 9-Cup Food Processor selling for $169. They claim the original retail price was $520. I knew there was no way that was true, so I googled that product and most places sell it for $149.99, some even less. The most expensive was for $159.99 (Best Buy).

  • Pet Expectations

12/14/10

This is a website selling pet supplies, from chicken feed to dog and cat supplies. I found it b/c I was looking for a discontinued Lupine leash. Jill, the owner, provides the most personalized customer service ever. She has a good stock of discontinued Lupine patterns, and if she doesn't have it at the moment, she will put you on a waiting list and let you know when she finds one. That's how personalized her service is. A pet supplies site run by a true animal friend. I highly recommend it.

  • VENUS Swimwear

12/4/10

They don't carry a wide range of sizes. The sizing reminds me of Walmart sizing, where a size small is really more like a medium or large elsewhere. The shipping is high, and you have to pay return shipping. The quality of the materials and workmanship is average to below average. For example, elastic is cheap and quickly stretches out, and a sweater I bought stretched out the first time I wore it. The only good thing I can say is that they ship things out quickly.

  • Groupon

11/30/10

I ordered a dress, and it was shipped very quickly (ahead of schedule). The only problem was that the color was way off than what was pictured on the website. Normally if the color was a little off, it wouldn't bother me, but this was a much darker green instead of a softer, jade green, and green can go horribly wrong!

It was marked as not returnable, as is most of their merchandise. However, I immediately contacted them within a couple hours of it being delivered to me, and the Live Chat member was nice enough to accommodate me and e-mailed me a prepaid return label and I will get a store credit. Sure, it would have been much better to be able to get a refund, but I'll take the credit.

This was my first order, and although it didn't work out, I am willing to give them another shot. My experience with their service wasn't bad. There are many great deals to be found on their site. It's a shame this dress didn't work out, b/c it really is a great dress, but the color is just off.

Sue Has Earned 8 Votes

Sue M.'s review of Gilt earned 3 Very Helpful votes

Sue M.'s review of VENUS Swimwear earned a Very Helpful vote

Sue M.'s review of Pet Expectations earned a Very Helpful vote

Sue M.'s review of Groupon earned a Very Helpful vote

Sue M.'s review of Gilt earned 2 Fraud Buster votes

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