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Finally got my refund less the return postage. It took about 17 months and hundreds of messages and emails. THANK YOU SITEJABBER FOR YOUR HELP AND SUPPORT IN THIS, I DON'T THINK I WOULD HAVE GOT MY REFUND WITHOUT THE EXPOSURE THIS SITE GAVE IT, THANKS AGAIN. And to all of you sitejabbers keep on emailing and messaging DH Gate and if you are lucky you may get a refund. To all those wanting to purchase from DH GATE do it at your own risk.
Sue A.'s review of DHgate earned 8 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Sue A! This is Honey from DHgate.com Customer Service. Thank you for getting in touch and we are happy to help. I checked your order status and I see here that your order was canceled and refunded last 02/02, since you are using credit card in paying for your order it will appear in your account within 10-15 days from the day your refund was completed. So please your account on 02/17, if still the money is not found there please let us know so that we can send a follow up report to our Payment Team.