I was so looking forward to receiving my 2 rc helicopters from banggood spending over $400 AU. They arrived the best part of 5 weeks later, when they arrived they were both damaged I sent them an email to tell them this and they said sorry to hear that we will give you 500 points LOL. I said I would not accept this as they were brand new and I would like them replaced. To cut a very long story short today 4/8/15 I got my refund phew. This purchase was started in early May. I would advise anyone buying from this site to pay a bit more and purchase somewhere else.
Dear Stuwart S.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team