Steve S.

I am in the second year of a three year maintenance agreement. On my own, I upgraded to Windows 10 but I could not open my Outlook 2010. When I called for help, they said they could not do it, unless they had the disk. I purchased my Microsoft online and my name and computer is registered. In fact, when I upgraded to Windows 8.1 Pro, an IYogi tech helped me to reinstall Outlook, by going to the internet to find my purchase Microsoft Office key. When I called today, they said they could not do it. When I hung up the phone on them, an Indian woman, from some company's name I cannot pronounce called my mobile number and said, I heard you had computer issues, I can help. Naturally I hung up. Good-bye IYogi, I will eat the remaining one and a half years of maintenance I have left with you. I have purchase Assure from Microsoft that gives me unlimited store, online and phone support for up to five devices.