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Jennifer E.

Contributor Level

Total Points
82

1 Review by Jennifer

  • LiveCareer

3/10/15

I used it for one time, it charged me for 39 dollars. They said they sent me a email to confirm the charge which I did not see at all. Just never use it.

Service
Value
Shipping
Returns
Quality
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Laura T. – LiveCareer Rep

Hi Steve M.,

I’m very sorry that you have had this experience with our service. There are instances that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.

I have refunded the $39.80 as a courtesy. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Jennifer Has Earned 2 Votes

Jennifer E.'s review of LiveCareer earned 2 Very Helpful votes

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